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As you may be aware, the SEGA Pass system has been offline since Thursday 16 June 2011.
This is because we had identified that unauthorised entry was gained to our SEGA Pass database.
We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.
Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.
If you use the same login information for other websites and/ or services as you do for SEGA Pass, you should change that information immediately.
We have also reset your password and all access to SEGA Pass has been suspended.
Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.
Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.
We sincerely apologise for this incident and regret any inconvenience caused.
We are contacting all our members with these recommendations.
If you have any further questions please contact SEGA customer support.
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